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About the Role
At Walk In MD Clinic you are the first team member our patients will meet, your duties will be to greet our patients, register our patients, answer phone calls, and complete paperwork. Great customer service is a must, we strive to provide the best experience for our patients.
Requirements
Walk In MD Clinic thrives to provide great healthcare services to our patients and to do this with a smile on our faces and the utmost professionalism. We want our patients to know we are here for them and have their best interests in mind. We are a company who wants our employees to look forward to coming to work and know that they are part of an amazing team. If you have great customer service skills and are a team player than this job is for you.
Responsibilities
- • Greet patients and respond to phone calls in a welcoming and professional manner.
• Participate in registering patients by gathering necessary information from patients to build a new/updated patient account in the Electronic Medical Record.
• Collect payments and insurance co-pays.
• Perform various administrative duties such as photocopying forms, creating reports, faxing forms to employers, filing forms/charts and maintaining various logs of daily activities including patient count and financial transactions.
• Schedule specialist referrals as needed for patient follow-up.
• Help maintain a neat and clean clinic- Cleaning up spills, emptying trash it needed, and other tasks assigned by manager.
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Qualifications:
High school diploma is required.
Experience:
• Strong knowledge of how to use data processing software, personal computer, and other programs common to an office environment. Previous experience with Microsoft Word and Excel required.
• Ability to work in a fast-paced environment and effectively learn new knowledge and skills.
• Must be able to work 12 hours shifts, weekends and holidays per policy.
Other:
• Great customer service skills, knowledge of EMR systems, and wiliness to learn.
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